Returns

    What is your returns and refund policy?

    21-Day Money-Back GuaranteeYou have 21 days from purchase to return your watch for a full refund if it doesn’t meet y...

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    How should I return the watch?

    You can return your purchase through our online portal uk.bulova.com/returns, this will allow you to choose your pref...

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    I forgot to apply my discount. Can you retroactively apply it?

    If you forgot to apply your unique discount code to your recent purchase, please contact our support team at support@...

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    The online return portal does not recognise my order number, why?

    Make sure you are entering the details correctly. Please do not include the '#' if your order number has it. Our o...

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    Will I be charged for returning an online purchase?

    Returning your watch is FREE. Please re-use the postage box the watch arrived in, ensuring the re-packaging is adequa...

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    Can I return a watch that has been resized?

    Alterations made to the watch through our Service Centre, or any authorised retailer will be accepted for a refund. I...

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    I live in Northern Ireland, how do I return my watch?

    For all customers living in Northern Ireland, please be advised to contact our Customer Support Team to request your ...

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