21-Day Money-Back Guarantee
You have 21 days from purchase to return your watch for a full refund if it doesn’t meet your expectations.
How to Return
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Use the online returns portal: https://bulova.shipping-portal.com/rp/
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Choose your preferred courier and track your return
Refund Process
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Refunds are made to the original payment method
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Allow up to 7 business days after the item reaches Bulova’s warehouse
Important Conditions
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Watches must be in original, saleable condition
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Only authorised alterations (via Bulova’s Service Centre or an authorised retailer) are eligible for full refund
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If the watch was re-sized, all removed links must be returned
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Complimentary gifts must be returned with the watch; failure to do so may result in a charge
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All returns are assessed. Damage may result in a partial refund
Other Notes
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Third-party purchases: If bought from another retailer, contact them directly
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As per the Consumer Rights Act, refunds can be withheld until goods are received, and may be reduced if the product shows use beyond what’s necessary for inspection.