What is your returns and refund policy?

21-Day Money-Back GuaranteeYou have 21 days from purchase to return your watch for a full refund if it doesn’t meet y...

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How should I return the watch?

ReturnsYou can return your purchase quickly and easily through our online returns portal, where you’ll also be able t...

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What is the process for returning my watch if I live in Northern Ireland?

Notice for Customers in Northern IrelandIf you are a customer living in Northern Ireland, please contact our Support ...

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Why isn't my order number being recognised in the online return portal?

Please ensure you are entering your order details correctly.Do not include the “#” symbol if it appears with your ord...

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My return was delivered to you, but I have not been refunded.

Refund Information We want your refund process to be as smooth as possible. Here’s what to expect depending on your p...

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Can I exchange my watch for a smaller bracelet size?

Bracelet Band SizingWe offer a one-time band sizing with your order. Due to link design, the fit may be slightly larg...

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How can I exchange an order?

We don’t currently offer an exchange program. However, every purchase made on uk.Bulovawatch.com is covered by our 21...

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