Logo
Submit a request
Sign in
  1. Bulova UK
  2. Orders & Shipping
  3. Orders

Orders

  • What should I do if there is an issue with my online order? plus icon minus icon
  • If you have an issue with your online order, we would ask for you to report this within 48 hours of delivery.  Please use this link to contact our Customer Support Team, who will be able to investi... See more
  • Why is my gift card not working? plus icon minus icon
  • If your gift card is not working, please check the balance on the card. Alternatively, contact the person who provided the gift card.  If you need further assistance, please contact us. See more
  • Where is my order? plus icon minus icon
  • Please allow up to 2 business days for your order to be processed, prior to shipping. Note that orders placed after 1pm on Friday will begin processing on Monday. Weekend orders will be processed t... See more
  • Why have I received a damaged/faulty watch? plus icon minus icon
  • If you have received a damaged/faulty order, we would ask for you to report this within 48 hours of delivery.    Please use this link to contact our Customer Support Team, who will be able to inves... See more
  • Do you price match? plus icon minus icon
  • At this time, we do not price match.  See more
  • Why did my discount code not apply to my order? plus icon minus icon
  • If the discount was not applied to your order, this may be because the code was not manually entered into the field located on the 'View Basket' page.  Please use this link to contact our Customer ... See more
  • Do you sell Bulova gift cards? plus icon minus icon
  • At this time, we do not sell Bulova gift cards. See more
  • Do you offer engraving? plus icon minus icon
  • Unfortunately we do not currently offer an engraving service. Please note that returns/exchanges are not allowed after a watch has been engraved. If damage is caused during the engraving, it will i... See more
  • Where can I purchase a Bulova Watch? plus icon minus icon
  • Bulova Watches can be purchased directly from our website or at various authorised retailers in the UK depending on the model. Visit our store-locator to find a Bulova authorised retailer near you,... See more
  • Do you offer gift wrapping? plus icon minus icon
  • All of our timepieces are accompanied by a beautifully-constructed watch box with the Bulova logo that makes for a wonderful gift presentation. We do not offer gift wrapping services at this time. See more
  • Why is the watch I want discontinued? plus icon minus icon
  • If a watch is marked as 'Sold Out' on our website, the watch has been discontinued by our supplier. We are continuously updating our collections to make room for newer models to bring you the lates... See more
  • I didn't get a order confirmation email. Did my order go through? plus icon minus icon
  • On occasions, order and shipping confirmation emails can be delivered to your spam or junk folders or appear on the Promotions tab, for example in Gmail. If you paid with PayPal or Klarna, please m... See more
  • Why is my order delayed? plus icon minus icon
  • Customer satisfaction is very important to us, and we understand delivery issues can occur. Carrier delivery dates are not guaranteed, as unforeseen circumstances in transit may occur and are out o... See more

Copyright © Bulova UK . All Rights Reserved.