Where can I purchase a replacement strap? You can contact our customer service department to purchase a replacement band, links or clasp for your watch by email service@citizenwatch.co.uk or tel: 0118 936 8855 Related articles Where can I purchase parts for my Bulova watch? How often do I need to service my watch? I don’t know my model number. How do I find the correct instructions? How do I send my watch in for repair/service? When should I register my watch?