All guarantee claims need to be returned to our Bulova UK Service Centre for assessment. Please include a valid proof of purchase with any claim. For further details and to process your watch return please visit our UK Bulova service centre by following this link www.citizenwatchservice.co.uk
Please note: We are unable to quote exact repair prices via email or telephone until our repairs team have had the opportunity to physically inspect your watch at our centre.
On receipt, your watch will be booked onto our system in the condition in which it is received. Our turnaround time varies by time of year, but generally runs about 15-20 working days after approval and payment of an estimate.